Privacy policy
Eleven International Inc. (hereinafter referred to as “the Company”) complies with the laws and regulations concerning the protection of personal information for all customers, handles personal information appropriately based on the following policy, and conducts thorough in-house training.
Definition of Personal Information
Personal information is defined as information about a living individual (name, address, date of birth, telephone number, e-mail address, ID, password, and any other information that can identify an individual customer) as defined in the Act on the Protection of Personal Information, as well as information used in connection with a specific individual, such as e-mail address and credit card information. We also recognize that personal information is information that is used in conjunction with personal information, such as e-mail addresses, credit card information, etc., family structure, age, and other personal attribute information.
Purpose of Use of Personal Information
We may use personal information for specific purposes in connection with our business, such as for announcements and promotions. In other cases, however, we will not use personal information for any purpose without the consent of the customer.
Internal System
In accordance with this Privacy Policy, we thoroughly educate all employees regarding the handling of personal information.
Provision of Personal Information
We will not provide personal information to third parties without the consent of the customer, except in the following cases
(1) When we are obliged to disclose the information in accordance with laws and regulations.
(2) When Eleven International Inc. is entrusted with the management and destruction of personal information under a nondisclosure agreement.
(3) When a serious accident or incident involving the life of a person or the soundness of a child, or promotion is necessary and it is physically difficult to obtain the consent of the person.
(4) When instructed to do so by a government agency or organization, and there is a risk of interfering with such operations in accordance with laws and regulations.
(5) When our affiliated companies (joint users) perform tasks related to the improvement of customer service and risk avoidance.
5. reference, correction, and deletion of personal information
When we receive an inquiry from a customer regarding the disclosure of personal information in our possession, we will disclose the information appropriately in accordance with the law after a period of time that is within the scope of the burden on our business. In addition, when we receive a request for deletion or suspension of use of personal information, we will investigate the request without delay and handle it appropriately.
Safe Management of Personal Information
We assign a security manager to safely manage personal information, and make every effort to protect personal information and prevent leakage, loss, falsification, or unauthorized access.
7. inquiries
For inquiries from customers regarding personal information, please send them via the Contact Us page.
Revision of Privacy Policy
We may revise this Privacy Policy from time to time in order to safely manage and dispose of personal information in accordance with applicable laws and regulations. In all cases, we promise to comply with all applicable laws and regulations, and to do so in the best interests of our customers.
Definition of Personal Information
Personal information is defined as information about a living individual (name, address, date of birth, telephone number, e-mail address, ID, password, and any other information that can identify an individual customer) as defined in the Act on the Protection of Personal Information, as well as information used in connection with a specific individual, such as e-mail address and credit card information. We also recognize that personal information is information that is used in conjunction with personal information, such as e-mail addresses, credit card information, etc., family structure, age, and other personal attribute information.
Purpose of Use of Personal Information
We may use personal information for specific purposes in connection with our business, such as for announcements and promotions. In other cases, however, we will not use personal information for any purpose without the consent of the customer.
Internal System
In accordance with this Privacy Policy, we thoroughly educate all employees regarding the handling of personal information.
Provision of Personal Information
We will not provide personal information to third parties without the consent of the customer, except in the following cases
(1) When we are obliged to disclose the information in accordance with laws and regulations.
(2) When Eleven International Inc. is entrusted with the management and destruction of personal information under a nondisclosure agreement.
(3) When a serious accident or incident involving the life of a person or the soundness of a child, or promotion is necessary and it is physically difficult to obtain the consent of the person.
(4) When instructed to do so by a government agency or organization, and there is a risk of interfering with such operations in accordance with laws and regulations.
(5) When our affiliated companies (joint users) perform tasks related to the improvement of customer service and risk avoidance.
5. reference, correction, and deletion of personal information
When we receive an inquiry from a customer regarding the disclosure of personal information in our possession, we will disclose the information appropriately in accordance with the law after a period of time that is within the scope of the burden on our business. In addition, when we receive a request for deletion or suspension of use of personal information, we will investigate the request without delay and handle it appropriately.
Safe Management of Personal Information
We assign a security manager to safely manage personal information, and make every effort to protect personal information and prevent leakage, loss, falsification, or unauthorized access.
7. inquiries
For inquiries from customers regarding personal information, please send them via the Contact Us page.
Revision of Privacy Policy
We may revise this Privacy Policy from time to time in order to safely manage and dispose of personal information in accordance with applicable laws and regulations. In all cases, we promise to comply with all applicable laws and regulations, and to do so in the best interests of our customers.